Stakeholder Management and Communications
Certificate of Completion
7 hours of Learning 
12 Weeks Why Stakeholder Management & Project Communications?
Stakeholder management is one of the key soft skills a project manager needs. Projects do not exist in isolation—successful project outcomes depend on stakeholder support. When managing stakeholders, it is crucial to take the time to understand their motivations, expectations, and the appropriate communication style and frequency in order to manage each group successfully.
In this course, you will learn how to drive results and achieve benefits through clear, open, and honest communication and effective stakeholder engagement. You will gain the skills to detect and resolve inherent conflicts of interest between different stakeholder groups.
Course Modules
- Welcome to the Course
- Stakeholder Background
- Communication
- Assertiveness
- Negotiation
- Stakeholder Identification
- Stakeholder Analysis
- Stakeholder Engagement
- Stakeholder Communication
- Continuous Involvement
- Guidelines for Success
Learning Outcomes
- Identify your stakeholders.
- Engage stakeholders and build trust.
- Work with your stakeholders to proactively accept changes.
- Focus on active listening when stakeholders have concerns, issues, or suggestions.
- Work with stakeholders to promote organizational value.
- Handle conflict between competing stakeholder requirements.
Course Instructor
Dr. Andrew Bell
PhD, MSc, BA, RPP, FAPM, SFHEA
- Project Manager & Researcher
- Chartered Project Professional
- Academic Professor
- Fellow of the APM
Andrew started his Project Management career with 15 years in the automotive industry at Land Rover where he quickly experienced the people side of delivering projects. He then spent 4 years as a Project Management Lecturer delivering short training courses on Project Management topics including Microsoft Project, and the related project management people skills.
Andrew then moved on to spend 13 years at Coventry University teaching Project Management and Research Skills, building his knowledge of Project Management and people issues with a PhD on the use of Project Management Simulations. He has volunteered for the APM for nearly 20 years, and has held committee positions on the Coventry Chapter, Midlands Branch, and National Branch Steering group and as chair of the People SIG committee.
Andrew is currently a ChPP Chartered Project Professional, a Fellow of the APM and also holds RPP status. Andrew has worked with the APM writing examination questions and reviewing membership applications.
FAQs
You will find exercises and discussion prompts at the end of some lessons that prompt you to write a comment and share your thoughts. This is an area where you can ask questions and engage with other students. Each course also has a dedicated Q&A Forum, where you can submit your questions and receive an answer from the Student Support team or your instructor within 48 hours.
You can also send us a direct email to courses@projectmanagement.ie.
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Before the course starts, you will receive an email containing your login credentials to access My IPM. The Getting Started topic at the start of the course will provide with detailed instructions on how to navigate your course page to complete the course.
Flexibility to Study
You will have 12 weeks to complete the course you have enrolled on after receiving the enrolment confirmation email. You can study at any time during the day or night. You don't need to be online at the same time as the lead instructor or other learners.
Easy to Understand Course Structure
The course structure is quite easy to understand. Our courses are composed of different modules/units. Each module/unit has been divided into sub-topics. Each topic has a video, study notes, additional materials, and key terms to facilitate your study. At the end of each module, there is a quiz to test your understanding of the topic. Once you are done watching the video and reading the study notes and additional material, you can click on the Mark as Complete button at the bottom of your screen. You can watch each video as many times as you want and take notes from it.
Learn Online, Wherever You Are
You can learn from anywhere and from any device.
As the profession of project manager grows and changes, maintaining your relevancy is a must. You have a significant competitive advantage by investing effort in sustaining your certifications. You can get a better position and a higher chance of being the solution the company needs.
The courses offered by IPM help in gaining these PDUs. To understand PDUs better, please read this article.
IPM Certificate of Completion in Stakeholder Management
Demonstrate your skills with an IPM Certificate of Completion. IPM is a global authority in project management training. Over the last 30 years we have trained 40k professionals and certified 6000 project managers.
Professional Development Units
In a business world of constant change and disruption, maintaining your relevancy is a must. This course contributes 7.0 PDUs to the record of your Continuous Professional Development.
About the Institute
Since 1989, the Institute of Project Management has dedicated itself to creating the highest-quality education, training and certification in project management. We have trained over 40,000 individuals as project management has become widely used throughout the entire economy.
Through our unique training and education programmes, we help organizations to develop people – people who gain not only knowledge and skills but also the ability to put them to use immediately to meet the challenges they face.
Faculty of Excellence
In today’s increasingly competitive and financially difficult environment in-depth knowledge and professional expertise is everything. The faculty from the Institute of Project Management is setting the standard for project management education and certification in Ireland.
Led by Ed Naughton, IPMA Fellow and one of the world’s most respected figures in project management, the faculty combines academic excellence from both the university and institute of the technology sector with practitioner experience. The faculty spans finance, business administration, computer science, engineering, industrial relation and human resources, law, management information systems, and marketing.
The students benefit from a rigorous exposition of the depth and breadth of subject matter expertise brought to the topics by the faculty members.
+16 enrolled Course Includes
- 11 Modules
- 55 Topics
- 11 Quizzes
