Conflict Management
Conflict is Inevitable Conflict has traditionally been seen as bad. People tend to think conflict is caused by troublemakers and is best to be avoided.…
Conflict is Inevitable Conflict has traditionally been seen as bad. People tend to think conflict is caused by troublemakers and is best to be avoided.…
https://vimeo.com/706895045 In this topic we will be discussing the tips about how to be assertive when delivering the bad news. It might be part of…
Why it can be difficult to say NO Sometimes we just have to say “NO” to people, and some people can find this exceedingly difficult.…
https://vimeo.com/715223238 In this topic, we will be looking at a few examples of assertiveness in action. In the example shown in the video, we can…
https://vimeo.com/706891877 There are three ways of being assertive: Broken Record Positive Attitude  A three-step approach We are going to look at the first two briefly,…
https://vimeo.com/706890954 In this section we will be viewing two people competences. One is Assertiveness and the other is Negotiation. Being assertive is going to help us get our…
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