What’s Next?

So, what’s next? There’s been a lot covered in this course. At the start of the course, our goal was to gain knowledge and become…

Bringing it All Home

https://vimeo.com/738624983 You are nearly at the end of the course – congratulations on coming this far! There is one final Knowledge Test coming up, so…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: Conflict is a disagreement between two parties. Conflict management means…

Conflict in the Project Context

https://vimeo.com/738617276 Much like negotiation, conflict can occur at any point throughout the project life cycle. Indeed, negotiation can be both the cause of, and the…

Resolving Conflict

Traditional vs. Modern Views Like many areas of management science, our thinking about conflict has evolved over time. A traditional view of conflict suggested it…

What is Conflict?

https://vimeo.com/738614912 Conflict means a serious disagreement between two or more parties. It typically arises based on a disagreement on the need for a task to…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: Negotiation is a discussion between two parties who need to…

Preparing for Negotiations: BATNA and ZOPA

https://vimeo.com/738606304 When preparing for negotiations, there are two pieces of information that are critical to understand, particularly if you’re hoping to find a solution that…

Seeking a Win-Win

https://vimeo.com/738606206 It can be tempting to think of negotiation as a battle to be won or lost, and this is how it is often presented…

Negotiation in the Project Context

https://vimeo.com/738606184 Negotiation is a communication skill the project manager needs to draw upon throughout the project life cycle. This is because projects are typically a…

What is Negotiation?

https://vimeo.com/738606165 Negotiation is defined as a discussion which aims to reach an agreement. We can unpack that definition to explore what we mean by negotiation:…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: Individuals choose to join teams, and have multiple expectations for…

Leading Remote Teams

https://vimeo.com/738598026 This final part of our discussion on leadership focuses on leading remote teams. A remote team is one whose members are not colocated. Instead,…

Tuckman’s Model of Team Development

What to Expect Throughout Tuckman’s Stages American psychologist Bruce Tuckman developed his Model for Team Development in 1965, though it is more commonly known by…

Team Building

https://vimeo.com/738595731 As noted earlier, teams don’t just come together by accident: organisations consciously assemble teams in order to complete tasks that are bigger than one…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: We must take proactive steps to enable diversity in teams.…

Belbin’s Nine Team Roles

The Nine Belbin Team Roles British management researcher and consultant Meredith Belbin has built his career around his Team Roles model. The model defines nine…

Enabling Diversity

https://vimeo.com/738591428 As we learned earlier, there are nine ‘protected characteristics’ of diversity which are enshrined in law. However, these aren’t the only ways to think…

What is Diversity?

https://vimeo.com/738590205 We sometimes use the terms ‘diversity’, ‘equality’ and ‘inclusion’ interchangeably. The three terms, while related, are subtly different. Equality Equality means taking steps to…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: Teamwork means a group of people collaborating to achieve a…

Conditions for Team Success

https://vimeo.com/738587373 Every team is different, but there are a number of factors that most teams need to be met for them to be successful. First…

What is Teamwork?

https://vimeo.com/738587398 Teamwork is simply a group of people working in collaboration towards a common goal. Teams don’t come about by accident. Organisations choose to organise work…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: Different situations call for different leadership styles. We can vary…

Blake & Mouton’s Managerial Grid

https://vimeo.com/738585740 Hersey and Blanchard aren’t the only dynamic duo in leadership research. The Managerial Grid (or Leadership Grid) was created by management theorists Robert Blake…

Hersey & Blanchard Situational Leadership Model

https://vimeo.com/738585061 Situational Leadership is an adaptive leadership style. This strategy encourages leaders to evaluate their team members and the situation and choose the leadership style…

Transactional vs Transformational Leadership

https://vimeo.com/738584319 Transactional leadership was first described by Max Weber, a German sociologist, in 1947. It was further developed by several researchers in the 1980s and…

McGregor Theory X + Y

https://vimeo.com/738582031 Management scientist Douglas McGregor defined two types of manager: Theory X and Theory Y. This theory can help us to understand motivation and our…

What is Situational Leadership?

Situational leadership Situational leadership means adapting your leadership style to each unique situation, task or team. Situational leadership explains why some leaders excel in certain situations…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: The roles of leaders and managers often crossover, though they…

Power and Influence

https://vimeo.com/738579970 Power and influence are often used interchangeably, but are subtly different. This difference is worth understanding, particularly when talking about leadership. First, power is…

Leading and Managing Projects

What is a Project?​ To understand the challenges of leadership in the project context, let us first remind ourselves what makes projects different from business…

Differences between Leadership and Management

https://vimeo.com/738576588 Leadership means motivating others through the development of an inspiring, shared vision. Management is about the organisation of resources and coordination of activities to…

What do Managers do?

https://vimeo.com/738576422 We cannot consider the role of the leader without also considering the role of the manager. These roles frequently overlap, particularly in the project…

Summary

Let’s Review Here is a summary of the key learning points covered in this module: Leaders come from a range of backgrounds. Leadership is affected…

Personal Development

https://vimeo.com/738573277 As we’ve seen, there’s a lot that goes into being a good leader. Some people appear born with leadership capabilities, but we can all…

Leadership Activities

https://vimeo.com/738573017 How leaders spend their time will vary from one person to the next, and will be dictated by the needs of the organisation they…

Leadership Skills and Behaviours

Attributes​ Here are some of the attributes embodied by great leaders: Top of the list is communication; this can be written or verbal, to big…

What do Leaders look like?

Attributes of Great Leaders Let’s think about some great leaders. Pause the video for a few minutes and make a list of people you believe…

Leadership in the Project Context

Leadership in the Project Context Leadership in any environment can be complex and takes concerted effort to be successful. In the project context, we can…

What is Leadership?

What is Leadership? Let’s start this lesson by asking ‘what is leadership?’ Leadership is simply the ability to influence other people, with or without authority.…

How to complete the course?

Course Assessment All course modules have a short quiz or other activities to help you review and practice your learning. You can attempt these as…

Getting Started

https://vimeo.com/749595579 Welcome to the Leading and Negotiating for Project Success course. This is a self-directed learning programme designed to help you develop new skills at…